There are pros, cons, savings, and costs—not all of them economic.
![Feature - Outsource Billing Feature - Outsource Billing](/contentassets/d0fd81d5d31643c0baf8729850ed6200/feature_outsourcebilling_2.jpg)
To say that opinions vary on the prudence and wisdom of physical therapists (PTs) handling billing and collection themselves or outsourcing those functions puts it mildly.
Barry Inglett, PT, co-owner of Wayne Physical Therapy & Spine Center in Pompton Lakes, New Jersey, warns that ceding control of such oversight to outsiders "can become a nightmare." He witnessed many such cases, he says, when he was a member of his state's Board of Physical Therapy Examiners. "Therapists were being penalized for billing errors while the outsourcing business got off scot-free," he says.