Gauging Your Practice's Financial Health

August 2018

I'd submit that the gross number of patients seen or evaluated per day or hour provides no indication of the value of care or of the revenue generated. The number of treatment units per hour that are billed for and paid—which has no relationship to the number of people seen—is a much more useful metric. If a therapist sees 8 people in an 8-hour day and provides 4 units of care, billable to the patient or a third-party payer, then the therapist has a 100% productivity rate. At the end of the day, 32 units of 15 minutes were billed for, and there is no more room for any sort of "improvement" in that. There is no more time in the day in which to bill.