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APTA has resources to help you navigate payment with commercial insurance.

Commercial payers have unique requirements.

To improve your chances for correct payment, make sure you are documenting appropriately.


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Additional Commercial Insurance Content

Updated UHC Language Confirms Policy Change on Documenting Treatment Time

Jul 31, 2024 / News

The latest update comes after clarifications the insurer released last year following a set of initially burdensome policy expansions.

Get Regular Insights on Regulatory, Legislative, and Payment Issues From APTA

Apr 17, 2024 / News

Free to members, APTA's webinar series delivers crucial information in an easy-to-understand format. Register now for upcoming sessions.

Change Healthcare Cyberattack: News and Resources

Mar 22, 2024 / Roundup

The Feb. 21 hack of the data interchange company caused disruptions for providers and patients. Here's an information roundup.

Aetna Launches PTA Differential

Mar 15, 2024 / News

After putting the move on hold for three months, the insurer implemented the reduction March 1.

Aetna Update: Telehealth Payment Change Doesn't Apply to Commercial Plans

Jan 23, 2024 / News

The insurer says only employer-sponsored plans are affected by its late 2023 decision to stop payment on telehealth-related codes.

Is AI Making Claim Denials in Error? What Does It Matter if We Don't Appeal?

Dec 13, 2023 / Perspective

The rise of AI in the commercial payer world means we need to be more vigilant in appealing denials.

UHC Says Treatment Time Can Be Used in Lieu of Start and Stop Time

Nov 29, 2023 / News

The latest clarification from the mega-insurer comes after it released a set of burdensome policy expansions earlier this year.

Win (for Now, at Least): Aetna Backs Away From PTA Differential

Nov 1, 2023 / News

Aetna put its decision on hold, giving APTA time to press for a permanent shift. Other news from the insurer isn't as good.

Aetna Will Adopt PTA Pay Differential

Sep 12, 2023 / News

The 15% reduction, set to begin Dec. 1, would mimic CMS cuts adopted in 2022. APTA is pressing Aetna to reconsider.

UHC to Lift Prior Authorization Requirements for a Range of Codes

Aug 18, 2023 / News

The changes, which affect outpatient physical therapy, DME, and home care, are part of a UHC effort to reduce administrative burden.